Privacy Policy

1. Introduction

SkillsOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, institution, role
• Profile Information: Department, programs, professional details
• Content: Curriculum documents, course materials, credentials
• Communications: Support requests, feedback

2.2 Information Collected Automatically

• Usage Data: Features accessed, actions taken, time spent
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages viewed

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide support
• Analyze usage to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (see Subprocessor List)
• Your Institution: Administrators at your institution as appropriate
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption at rest (AES-256) and in transit (TLS 1.3)
• Role-based access controls
• Regular security assessments
• Employee security training

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account termination, we delete or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your data
• Object to or restrict processing
• Withdraw consent

To exercise these rights, contact us at privacy@skillsos.org.

8. FERPA Compliance

For educational institutions in the United States, we comply with the Family Educational Rights and Privacy Act (FERPA). We act as a "school official" with legitimate educational interest and protect student education records accordingly.

9. International Data Transfers

Your information may be transferred to and processed in the United States. We use appropriate safeguards including Standard Contractual Clauses for international transfers.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy, contact us at:

• Email: privacy@skillsos.org
• Data Protection Officer: dpo@skillsos.org