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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using SkillsOS ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

SkillsOS is a platform designed to help higher education institutions manage curriculum transformation, workforce alignment, and credential issuance. The Service includes:

  • AI-powered curriculum analysis and recommendations
  • Program health monitoring and strategic planning tools
  • Verifiable credential issuance and management
  • Employer signal integration and workforce alignment
  • Analytics and reporting dashboards

3. Account Registration

To use the Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Be at least 18 years old or have parental consent

You are responsible for all activities under your account.

4. Subscription and Payment

4.1 Fees

Access to certain features requires a paid subscription. Fees are as stated at the time of purchase and are subject to change with 30 days notice.

4.2 Billing

Subscriptions are billed in advance on a monthly or annual basis. Payment is due upon invoice.

4.3 Refunds

We offer a 30-day money-back guarantee for new subscriptions. After 30 days, fees are non-refundable except as required by law.

5. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights
  • Upload malicious code or interfere with the Service
  • Attempt to gain unauthorized access
  • Use the Service for competitive analysis
  • Resell or redistribute the Service without authorization
  • Harass, abuse, or harm others

6. Intellectual Property

6.1 Our Property

The Service, including its design, features, and content, is owned by SkillsOS and protected by intellectual property laws. You receive a limited, non-exclusive license to use the Service.

6.2 Your Content

You retain ownership of content you upload. By uploading content, you grant us a license to use it to provide the Service. You represent that you have the right to upload such content.

7. Data Protection

Our collection and use of personal information is governed by our Privacy Policy. For institutional customers, we offer a Data Processing Agreement (DPA) that governs our processing of personal data.

8. Service Level Agreement

For paid subscriptions, we provide:

  • 99.9% uptime guarantee
  • Service credits for downtime exceeding SLA
  • Scheduled maintenance with advance notice

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-generated recommendations are provided for informational purposes and should not be the sole basis for institutional decisions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of the Service, your content, or your violation of these Terms.

12. Termination

Either party may terminate the subscription with 30 days written notice. We may suspend or terminate your access immediately for violation of these Terms.

Upon termination, your right to use the Service ceases. We will provide data export options and delete your data in accordance with our Privacy Policy.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated with 30 days notice. Continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes shall be resolved in the courts of Harris County, Texas.

15. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and SkillsOS.
  • Severability: If any provision is unenforceable, the remaining provisions remain in effect.
  • Waiver: Failure to enforce a provision does not waive our right to enforce it later.
  • Assignment: You may not assign these Terms without our consent.

16. Contact Us

For questions about these Terms, contact us at:

  • Email: legal@skillsos.org
  • Address: NorthPath Strategies, LLC, Houston, TX